About Our Name Change
We are pleased to announce that we have changed our business name. Formerly known as eLearningToolBox, our new name is SmarterServices (SmarterServices.com).
In addition to our new company name, we are also changing our product names. Formerly known as READI, SmarterMeasure will be the new name for our learning readiness indicator. You shouldn't notice any immediate changes in the way your URL (web address) works. Although it is not required, you may want to change out the advertising verbiage on your website. To assist you in this process, we have updated all of the documents on the resources tab of the admin panel with new verbiage. If you have unanswered questions, please email namechange@smarterservices.com for more information. To request information about SmarterMeasure click here. To learn more about our other products click here.
Common Questions
- Q. Will our custom user interface for READI change right away? If not, then when?
- A. No. Over the next 12 months we will change out your custom user interface as your account renews.
- Q. Will our custom url for our READI site be affected?
- A. No. It will still link directly to your custom user interface. You shouldn't notice any change.
- Q. Will the name changes affect the Account Manager assigned to our account?
- A. No. You will continue to deal with the same person you always have.
- Q. Will email addresses with the company change?
- A. We will have new email addresses to include all the same prefixes with @smarterservices.com; However, you can still reach us at the old email addresses. (sales@smarterservices.com, support@smarterservices.com, tara@smarterservices.com, etc).
- Q. Has the company's address changed?
- A. Yes. It is 214 Shady Nook Dr, Deatsville, AL, and the post office is
- Q. Has the phone number changed?
- A. All direct lines will remain the same but we do have a new toll free number. It is 877.499.Smarter (7627)
- Q. What impact will the name change have on the vendor status with our organization?
- A. We will send out a w9 with the new company name upon request or at the time of renewal.
- Q. Will all product name changes happen overnight?
- A. No. The new product names will gradually phase in over the next several months.
